Hands-Off Tools for No-Contact Deals

by Dealertrack on July 2, 2020

As cities are “reopening” around the country, we see buyers returning cautiously, with just 2% of consumers considering things to be “back to normal” according to the Cox Automotive COVID-19 Consumer Impact Study (June 12-13, 2020). Only 20% of customers are comfortable resuming daily activities, which means that dealerships need to be proa...

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Why Now is the Time for Auto Lenders to Go Digital

by Dealertrack on June 18, 2020

Over the past several years, the paperwork and manual processes for handling auto loans have been gradually giving way to technology-based processes. But this year has changed everything. In the wake of the COVID-19 pandemic, digital solutions have quickly moved from “nice to have” to “vital” for both dealers and lenders. Consumers have...

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Best Practices for Remote Signing

by Dealertrack on June 4, 2020

Dealerships have made impressive strides in responding to the restrictions imposed by stay-at-home orders and social distancing rules by adopting tools that allow them to work with customers remotely. One vital part of that process is remote contract review and signing. With a growing percentage of deals starting online, remote signing followed...

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Untapped Opportunities for More Efficient Deal Completion

by Dealertrack on May 26, 2020

An increasing number of dealers are adopting digital retailing tools to power the car buyer journey. Sharing inventory and starting deals online allows dealerships to expand their reach and customer base, which translates into year-over-year growth of out-of-state sales. As dealerships welcome these additional customers, they quickly discover th...

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The Good News & Bad News About Out-of-State Deals

by Dealertrack on March 3, 2020

Let’s start with the good news! Out-of-state deals are increasing as dealers promote their inventory online and cast a wider net for potential customers. Over the last year, out-of-state sales have grown by 16%, according to Cox Automotive analysis of IHS Market new and used vehicle registration data*. As great as it is for dealerships to leve...

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Drive to Success: Auto Tech Trends to Watch in 2020

by Lindsay Lauck on December 30, 2019

Automotive technology trends have become increasingly innovative in the last 18 months. Driving this innovation are technologies such as Artificial Intelligence (AI), Machine Learning, and Electronic Vehicle Technology (EV)—just to name a few. The industry is seeing disruption on a scale set to break the record books. And, the outlook for 2020 ge...

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12 Reasons to Start eContracting Now

by Dealertrack on December 19, 2019

As more and more dealerships adopt eContracting, you might be wondering if now is the time for your dealership to look into getting or using an eContracting solution. The fact is, there’s no good reason not to use eContracting today for your lenders that currently accept it. When you adopt and use eContracting with your current lenders, you be...

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Less Paperwork Equals More Customer Satisfaction

by Dealertrack on December 6, 2019

We live in a world where purchase transactions keep getting faster and more convenient. Consumers are accustomed to ordering coffee with an app and having it waiting when they arrive, getting next-day or even same-day delivery from Amazon Prime, and pulling up to Target or Walmart to have merchandise they ordered loaded directly into their cars....

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