Three Success Factors for a Smooth DMS Install

by Lindsay Lauck on March 27, 2019

Changing technology at your automotive dealership has the potential to disrupt your day-to-day workflow, wreak havoc on morale, and halt sales with unknown amounts of “downtime.” In short, it’s not a light decision. But, finding the right Dealer Management System (DMS) is worth it in the long run. Fortunately, Dealertrack DMS installs 40 deal...

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Auto Dealer Controllers’ Tips For A Smooth DMS Transition

by Lindsay Lauck on February 20, 2019

Dealerships with outdated technology are getting left in the dark. The inability to access real-time data on the sales floor, roadblocks in your accounting and F&I processes that frustrate buyers, and clunky systems that drive away employees—before and after they get hired—are just some of the side-effects of a DMS that doesn’t fit your n...

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Drive to Success: New Technology, New Opportunity

by Lindsay Lauck on February 18, 2019

Making the move to the right DMS technology is an exciting time for your automotive dealership. The chance to clear out the clutter of your old legacy system and implement fresh, new processes can feel almost like “Spring Cleaning,” but that doesn’t mean changing your DMS technology is always a walk in the park. It’s still a significant sys...

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Overcome Your DMS Transition Fears

by Lindsay Lauck on October 31, 2018

Breaking the news to your controller that your dealership is switching technology is a difficult day for any Dealer Principal Owner or GM. While a technology transition can seem intimidating, staying stagnant with an out-of-date Dealer Management System (DMS) is much, much worse. Slow systems, data held hostage, expensive add-ons, poor customer sup...

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When a Fear of Change holds you back

by John Grace on October 24, 2018

“Time, training, resistance, nightmare, contracts and confusing.” These are some of the first words that come to mind when a dealership considers making a DMS switch. These words are also often at the root of the ultimate decision to forgo the switch. A fear of change and the potential roadblocks linked to switching technology has locked man...

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Frozen with fear: why dealers stay put

by Lindsay Lauck on September 5, 2018

Ever feel stuck? When faced with a tough decision that could improve the dealership greatly, but could also (potentially) be a difficult transition, Dealer Principal Owners (DPOs) can feel frozen. And so the story goes for many dealerships working through the day-to-day issues of an out-of-date Dealer Management System (DMS). Sure, it’s a stru...

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Drive to Success: Preparing for a Technology Switch

by Dealertrack on August 20, 2018

Making a switch to new technology is a big decision that can have big profit implications for a dealership. To reduce the pain sometimes involved, dealerships should research and choose the right vendor that fits their long-term goals and allows them to provide the best customer experience possible. 1 –...

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How a Technology Switch Helped Goode Motors Keep Growing

by Dealertrack on August 8, 2018

The moment a dealership realizes that its legacy DMS can’t keep up with business growth, everything changes. Suddenly, there’s a crossroads between hanging on to the familiarity of the past and embracing the promise of the future. But while the prospect of growth can be exciting, the transition to new technology isn’t always easy....

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Five Keys to a Mystery-Free DMS Switch

by Dealertrack on August 1, 2018

Technology is just as integral to the operations of your dealership as the cars you sell. But for one reason or another, while selling cars comes easy to most dealers, technology (and especially the implementation of new technology) remains somewhat of a mystery. Many dealers either ignore the need for change or try to force their old technology to...

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