Overcome Your DMS Transition Fears

by Lindsay Lauck on October 31, 2018

Breaking the news to your controller that your dealership is switching technology is a difficult day for any Dealer Principal Owner or GM. While a technology transition can seem intimidating, staying stagnant with an out-of-date Dealer Management System (DMS) is much, much worse. Slow systems, data held hostage, expensive add-ons, poor customer sup...

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When a Fear of Change holds you back

by John Grace on October 24, 2018

“Time, training, resistance, nightmare, contracts and confusing.” These are some of the first words that come to mind when a dealership considers making a DMS switch. These words are also often at the root of the ultimate decision to forgo the switch. A fear of change and the potential roadblocks linked to switching technology has locked man...

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Frozen with fear: why dealers stay put

by Lindsay Lauck on September 5, 2018

Ever feel stuck? When faced with a tough decision that could improve the dealership greatly, but could also (potentially) be a difficult transition, Dealer Principal Owners (DPOs) can feel frozen. And so the story goes for many dealerships working through the day-to-day issues of an out-of-date Dealer Management System (DMS). Sure, it’s a stru...

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Drive to Success: Preparing for a Technology Switch

by Dealertrack on August 20, 2018

Making a switch to new technology is a big decision that can have big profit implications for a dealership. To reduce the pain sometimes involved, dealerships should research and choose the right vendor that fits their long-term goals and allows them to provide the best customer experience possible. 1 –...

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How a Technology Switch Helped Goode Motors Keep Growing

by Dealertrack on August 8, 2018

The moment a dealership realizes that its legacy DMS can’t keep up with business growth, everything changes. Suddenly, there’s a crossroads between hanging on to the familiarity of the past and embracing the promise of the future. But while the prospect of growth can be exciting, the transition to new technology isn’t always easy....

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Five Keys to a Mystery-Free DMS Switch

by Dealertrack on August 1, 2018

Technology is just as integral to the operations of your dealership as the cars you sell. But for one reason or another, while selling cars comes easy to most dealers, technology (and especially the implementation of new technology) remains somewhat of a mystery. Many dealers either ignore the need for change or try to force their old technology to...

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Why Dealers Get Stuck Using Outdated Technology

by Dealertrack on July 11, 2018

The auto retail industry is made up of thousands of forward-thinking business people who have found success by adapting to changing environments. These industry leaders have endured downturns, adapted to imposing regulations, and evolved to become the results of natural selection in the marketplace. But when it comes to technology, even enterprisin...

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Communicating Helps Soften Change

by Dealertrack on June 13, 2018

Successfully integrating new technology at a dealership is a daunting task. It’s more than just adopting new software. It involves operational changes, contemplation of compatibility issues, and buy-in from the entire dealership team. Although changing technologies can be challenging, proper communication can help soften the sting of change....

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