Drive to Success: Bottom Line Efficiency

by Dealertrack on May 28, 2018

In an industry as competitive as auto sales, dealerships must think creatively to find efficiencies and increase profits. From a focus on fixed ops and F&I to hiring and retaining the right employees, dealerships that find extra ways to boost their bottom lines are those that pull ahead of the competition. 1 -...

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Drive to Success: Service Lane

by Dealertrack on January 15, 2018

Drive to Success is a weekly series capturing the most influential articles, tips, and tricks from industry experts and publication to help drive your dealership to success. Each week will focus on a specific key topic in the automotive industry. The dealership service lane is a place for profit-boosting opportunities. Every dealershi...

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Drive to Success: Fixed Ops

by Dealertrack on October 30, 2017

Drive to Success is a weekly series capturing the most influential articles, tips, and tricks from industry experts and publications to help drive your dealership to success. Each week will focus on a specific key topic in the automotive industry. ...

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Sharon Kitzman Reflects on 26 Years of NADA Attendance

by Dealertrack on February 8, 2017

Each year, automotive industry experts gather at the National Automobile Dealers Association event, or NADA. Now in its 100th year, the annual conference provides an opportunity for dealers, vendors, and technology providers to discuss the current state of the industry as well as its future. For the past 26 years, Sharon Kitzman has been attending...

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7 Ways to Grow Your Fixed-Ops Digital Performance

by Dealertrack on April 29, 2016

It makes no sense: Even though parts and service departments are the lifeblood of car dealerships, they generate just a fraction of the industry focus given to new or used car sales. That's troubling, because parts and service departments deliver a consistent volume of business and profit, year after year. According to the "2015 NADA Data G...

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Three easy ways to boost your tech supply

by Dealertrack on September 9, 2015

Are you seeing a lack of talented techs come through your doors? Many dealers are; the industry is buzzing about a shortage that may affect your bottom line for years to come. Mid-career mechanics are retiring, yet fewer schools are able to teach the advanced skills that today’s cars require, and there remains a stubborn stigma that the career...

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Four tips for effective fixed ops communications

by Dealertrack on July 7, 2015

Service shops are like Starbucks – there’s one on every corner. Between the quick lubes, the tire centers, the independent shops, and even the shadetree mechanics, it’s clear your dealership faces stiff competition for service work. Top dealers consistently attract, retain and grow their fixed operations business in part through effective...

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3 steps for a smoother annual parts inventory

by Dealertrack on November 20, 2014

by Mike Nicholes, Owner, Mike Nicholes Capital Management It’s that time of year again, when your dealer principal or CPA requires a "firm" parts inventory count for tax and factory filing purposes. If you dread the event, you’re not alone. But it doesn’...

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Top 3 questions service managers should ask

by Dealertrack on September 9, 2014

Smart dealers know that the fixed ops department is their best bet for steady, consistent revenue. Yet the majority of service departments are leaving major money on the table. Why is this happening? It’s a perfect storm of a lax inspection process,...

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