It’s Time to Think About a Change

by John Grace on March 13, 2019

Dealerships rely on a network of business operations running behind the scenes to make sure all of their information is easily available when needed. The DMS is a core component of this, along with other major IT systems playing key roles in dealer operations, including sales, F&I, digital marketing, registration and titling, inventory, back of...

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Overcome Your DMS Transition Fears

by Lindsay Lauck on October 31, 2018

Breaking the news to your controller that your dealership is switching technology is a difficult day for any Dealer Principal Owner or GM. While a technology transition can seem intimidating, staying stagnant with an out-of-date Dealer Management System (DMS) is much, much worse. Slow systems, data held hostage, expensive add-ons, poor customer sup...

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When a Fear of Change holds you back

by John Grace on October 24, 2018

“Time, training, resistance, nightmare, contracts and confusing.” These are some of the first words that come to mind when a dealership considers making a DMS switch. These words are also often at the root of the ultimate decision to forgo the switch. A fear of change and the potential roadblocks linked to switching technology has locked man...

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Frozen with fear: why dealers stay put

by Lindsay Lauck on September 5, 2018

Ever feel stuck? When faced with a tough decision that could improve the dealership greatly, but could also (potentially) be a difficult transition, Dealer Principal Owners (DPOs) can feel frozen. And so the story goes for many dealerships working through the day-to-day issues of an out-of-date Dealer Management System (DMS). Sure, it’s a stru...

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Why So Many Dealers Get Stuck Using Legacy Systems

by Dealertrack on February 7, 2018

Fear is a part of life. You might fear the unknown, fear change, or even fear missing out on the latest and greatest consumer craze. But, no matter the form, fear shares a common theme, one defining characteristic that can be particularly harmful if it finds its way into your business. Fear paralyzes. It forces otherwise savvy, reasonable-minded au...

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