How eContracting Works with Aftermarket Products

by Dealertrack on November 14, 2019

Aftermarket sales are an important part of the deal process, but sometimes there is confusion about how eContracting figures in. For each aftermarket product, there are two types of contracts: one with the aftermarket provider and another that becomes part of the lending package submitted digitally to lenders. A complete eContracting solution sh...

Read more

3 Ways to Modernize Your F&I Process in the Age of the Customer

by Dealertrack on August 2, 2018

In the current Age of the Customer, car shoppers are doing a significant amount of research online before ever contacting a dealership. Once they arrive to the store, car shoppers want their time in the dealership to be productive and efficient. To enable a better customer experience, dealers should be offering a personal,...

Read more

Success Story: Straub Automotive

by Dealertrack on May 29, 2018

Superior customer experience is at the core of West Virginia dealer group Straub Automotive. In fact, the four-store group boasts high CSI scores, multiple Honda President’s Awards and two Nissan Awards of Excellence. So as customer expectations began to change, Straub Automotive knew their processes had to change with them. One area of custom...

Read more

Key Dealertrack Technology Solutions

by Dealertrack on December 23, 2016

Let’s face it: the business of automotive retail is changing.Today, car buyers spend more time shopping online and less time going to dealerships; when they do walk into a showroom, it's likely that they know what they want, right down to the amount of time they're willing to spend on the deal. That's where good technology helps,...

Read more