Leverage DMS Technology for Improved Human Resources

by Tyler Anderson on June 29, 2020

Technology and retail automotive are anything but static. In the first half of 2020, dealerships are facing constant changes and challenges thrown at them from nearly every angle. As Director of Business Development for Dealertrack DMS, it’s my role to find, vet, and craft strategic partnerships, solutions, and DMS integrations that offer a best-...

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Reimagine Your Dealership Staff

by Lindsay Lauck on June 8, 2020

Dealerships across the country are beginning to reopen and emerge from shelter-at-home guidelines this June. And eager employees are looking to fill old positions in sales and service roles that may have been placed on furlough or operated in remote capacity. But, the return to the showroom won’t be as simple as flipping on the “Open” sign fo...

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The Dealertrack DMS Roadmap to Resilience

by Mandi Fang on May 27, 2020

By Mandi Fang Smart dealerships in 2019 had a strong focus on becoming more data-driven, utilizing their technology tools and processes to enhance their overall market strategy. But, data-driven dealerships don’t emerge overnight—or by accident. Dealer Principal Owners (DPOs) and General Managers (GMs) had to dive deep into their sys...

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Drive to Success: Resilience in a Post-COVID-19 World

by Lindsay Lauck on May 20, 2020

As America makes plans to go back to work in a post-lockdown society, it will be the automotive industry that leads the way. This week, as dealerships reopen their doors and more than one-hundred thousand automotive factory workers return to their jobs, the country will keep its collective fingers crossed in hopes that the economy will bounce back...

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Reimagining the Dealership: 3 Tips for Training Your Staff

by Lindsay Lauck on May 13, 2020

Your dealership has made it this far. Yet, building resilience in the current environment will not be possible without a dedicated effort to re-engage your staff. Most General Managers have shifted the way they engage with staff since social distancing restrictions went into effect around mid-March. And while many auto dealers have rolled out remot...

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An Unprecedented Challenge to Business Continuity

by Lindsay Lauck on May 6, 2020

As little as six months ago, the automotive industry was still facing its dominant foe: margin compression. Yet, challenges such as a looming economic downturn, new industry players, and a lack of digital integration were lurking just beneath the surface. With the unprecedented challenges brought on by the impact of COVID-19, social isolat...

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Process Efficiency Leads to Profits

by Lindsay Lauck on May 5, 2020

If your dealership’s strategy for tackling the new normal today is to adopt short-term or one-off practices designed to save your business, then Dealertrack DMS Performance Manager Mike Panozzo has bad news for you. In his recent webinar series (...

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Making the Digital Shift to the New Business Environment

by Lindsay Lauck on April 27, 2020

Optimizing Technology, Tools, and Processes - An Interview with Matthew Hurst, Sr. Director of Client Services at Dealertrack DMS. As dealerships navigate the “new normal” under social distancing restrictions and safety regulations, the stark reality of reductions in staffing, fears of economic downturn, and even closures is starting...

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