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Drive to Success: Employee Retention

by Dealertrack
on April 3, 2018

Retaining talented employees can be difficult in the busy world of dealerships. However, employees are the dealership’s greatest tool in gaining more revenue and providing a better experience for customers. Learn more about keeping your best employees engaged and willing to work for your dealership for years to come.  

 

1- How Employee Engagement Delivers ROI

Digital Dealer: Employee engagement is the strength of the mental and emotional connection that employees feel towards their place of work. It affects every part of your business, including revenues, customer experience, turnover, talent acquisition, brand awareness and more.

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2- Creating a Healthy Environment: Expectations & Accountability

CBT Automotive Network: Every dealership sales team needs some TLC daily. TLC stands for training, learning, and culture. If you make sure these three topics are continuously nurtured at your dealership, your employee retention will remain high.

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3- How to Maximize Your Employee Retention

Forbes: As a leader, you should always engage your employees. Listen to and act on their ideas and issues. The worker of today wants to be part of the company’s process and success, and holding on to them, especially the top performers, is not going to be easy.

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4- Study: Dealers Seek Sales Process, Technology Changes to Ease Turnover Issues

Auto Remarketing: In a work environment that can be demanding, increased access to technology at dealerships can provide salespeople with an array of helpful online tools and support they can use to stay informed. Seventy percent of dealers in the study said technology makes salespeople more successful and builds trust and confidence with customers.

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5- 8 Effective Employee Retention Strategies

RecruitLoop: While the majority of managers assume that employees are most likely to leave a role because of inadequate salaries, the reality is that a number of factors can contribute to employee turnover, including a lack of effective management, a dearth of advancement opportunities, feeling unappreciated, being chronically overworked, and so on.

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Check back next week for Drive to Success: Hiring a Talented Staff. You’ll learn more about recruitment and finding the right employees to fit your dealership goals.

 

Drive to Success is a weekly series capturing the most influential articles, tips, and tricks from industry experts and publications to help drive your dealership to success. Each week will focus on a specific key topic in the automotive industry.

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