The Future of eContracting: Bright Lights, Big Volumes

by Dealertrack on June 14, 2016

If the future of the F&I office includes electronic contracting, that future is, well, happening right about now. Indeed, dealerships and lenders are signing on to this electronic (and expeditious) approach to contracting at a faster rate than ever before; many analysts even expect eContracting to make up over 50 percent of total c...

Read more

Control and Connect the Digital Experience

by Dealertrack on May 4, 2016

By now you’ve heard the fiction about the future of car sales. The stories about how all you need to do to buy a car is pick the color, choose the wheels, and click on that ubiquitous online shopping cart. May as well just go ahead and turn on the robot. No one even takes test drives anymore. While all that makes for entertaining t...

Read more

Thought Leader Series: Five Questions with Mike Burgiss

by Dealertrack on March 25, 2016

Mike Burgiss is, at heart, an entrepreneur. He’s the kind of guy who looks at a process or experience and asks not what it is or how to use it, but how it can be made better – and what’s coming next. Then he rallies teams to define and build that big idea or transformative approach. It’s the spirit behind his work as Founder and General...

Read more

Responsive Selling Requires a Responsive and Connected Workflow

by Dealertrack on March 10, 2016

Responsive selling. It's a phrase currently being debated and examined in great detail, mainly because it suggests that the traditional fixed and stepped approach to auto sales is no longer effective -- and in fact is losing relevance. With the evolution toward an online to in-store workflow, the reality on car lots across America is that custom...

Read more