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Drive to Success: Convenience is King in the Service Lane

by Lindsay Lauck on January 21, 2019

A recent Cox Automotive study sheds light on changing behavior in the service lane—and there’s good news and bad news. First, consumers who didn’t return for service at your dealership represent, roughly, $266 billion in annual lost revenue. But, that doesn’t mean people aren’t spending cash to service their vehicles. In fact, the good ne...

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Why Each Deal Should Include Reg & Title Processing

by Dealertrack on January 18, 2019

Every dealership is looking for ways to go the extra mile for customers. Not only do “above and beyond’ experiences improve CSI scores, they also increase customer loyalty and the likelihood of positive reviews, recommendations and referrals. One finishing touch a dealership can provide for customers is to handle their state registration and...

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Leadership Lessons: Master Year End Like a Boss

by Lindsay Lauck on January 16, 2019

Rise and shine, two-zero-one-nine! It’s time to meet year end with fresh optimism and a health strategy. If your role at the dealership is to manage, prepare, or file year-end tax forms, W-2’s (or anything in between), here are some solutions for staying calm, preparing for surprises, and impressing everyone around you by rising to the challeng...

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What’s New for Lenders in 2019

by Dealertrack on January 15, 2019

As conference season kicks off, we’re looking forward to meeting with lenders at AFSA and NADA to share the latest updates about Dealertrack Lender Solutions. There’s a lot going on within Dealertrack Lender Solutions, but here are a few highlights: Dealertrack uniFI™ Dealertrack uniFI brings the e...

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Drive to Success: Will Your Dealership Master Margin Compression This Year?

by Lindsay Lauck on January 14, 2019

Dealership owners are betting big this year on new technologies, procedural updates, data-crunching, and high-hopes to combat margin compression. Will your dealership’s strategy prove to be successful in mastering this menace? There’s nothing like a fresh start to kick off your plans and hit the ground running! Read more: 1 -...

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Technology Alone Won’t Drive Profits

by Lindsay Lauck on January 9, 2019

Automotive dealerships do more than sell fast, shiny cars to eager customers. When it comes to adopting technologies to improve workflows, reach new customers, and do just about anything and everything, dealers are pretty “tech savvy.” But, at what point are your systems and programmable platforms doing less to help, and more to hinder...

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Drive to Success: Best Practice Tips for Taxes and W-2’s

by Lindsay Lauck on January 7, 2019

It’s crunch time (also known as year end for controllers and finance managers). This is your time to shine, so don’t panic. Taxes, W-2’s, and important tasks and deadlines are your thing. Here’s a list of important resources and articles to help guide you. Read more: 1 -...

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1 Surprising Way to Improve Your F&I Sales

by Dealertrack on January 3, 2019

We all know how the traditional F&I sales process works – and how customers react when a new round of hard selling starts, just when they thought their deal was nearly complete.   According to the ...

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A Right-Sized DMS: What’s Tech Costing Your Dealership?

by Lindsay Lauck on January 2, 2019

The business of selling cars is complex. Technology solutions were supposed to streamline and simplify the process so your team could focus on what you do best: serve your customers. But, as dealerships began adopting technology at a rapid pace, their investments haven't always served them back....

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Drive to Success: What’s Driving The Mobility Movement?

by Lindsay Lauck on December 31, 2018

The Mobility movement is gaining momentum and there’s no going back! Does your dealership have a strategy to capitalize on the next big thing, hop on the bandwagon, and ride the wave into the future? Or, will you ride this one out sitting on the proverbial fence? Let’s take a look at what’s really driving mobility for dealerships, manufacture...

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