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The Dealertrack DMS Roadmap to Resilience

by Mandi Fang on May 27, 2020

By Mandi Fang Smart dealerships in 2019 had a strong focus on becoming more data-driven, utilizing their technology tools and processes to enhance their overall market strategy. But, data-driven dealerships don’t emerge overnight—or by accident. Dealer Principal Owners (DPOs) and General Managers (GMs) had to dive deep into their sys...

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Untapped Opportunities for More Efficient Deal Completion

by Dealertrack on May 26, 2020

An increasing number of dealers are adopting digital retailing tools to power the car buyer journey. Sharing inventory and starting deals online allows dealerships to expand their reach and customer base, which translates into year-over-year growth of out-of-state sales. As dealerships welcome these additional customers, they quickly discover th...

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Drive to Success: Resilience in a Post-COVID-19 World

by Lindsay Lauck on May 20, 2020

As America makes plans to go back to work in a post-lockdown society, it will be the automotive industry that leads the way. This week, as dealerships reopen their doors and more than one-hundred thousand automotive factory workers return to their jobs, the country will keep its collective fingers crossed in hopes that the economy will bounce back...

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Reimagining the Dealership: 3 Tips for Training Your Staff

by Lindsay Lauck on May 13, 2020

Your dealership has made it this far. Yet, building resilience in the current environment will not be possible without a dedicated effort to re-engage your staff. Most General Managers have shifted the way they engage with staff since social distancing restrictions went into effect around mid-March. And while many auto dealers have rolled out remot...

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An Unprecedented Challenge to Business Continuity

by Lindsay Lauck on May 6, 2020

As little as six months ago, the automotive industry was still facing its dominant foe: margin compression. Yet, challenges such as a looming economic downturn, new industry players, and a lack of digital integration were lurking just beneath the surface. With the unprecedented challenges brought on by the impact of COVID-19, social isolat...

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Process Efficiency Leads to Profits

by Lindsay Lauck on May 5, 2020

If your dealership’s strategy for tackling the new normal today is to adopt short-term or one-off practices designed to save your business, then Dealertrack DMS Performance Manager Mike Panozzo has bad news for you. In his recent webinar series (...

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Drive to Success: The Road to Recovery

by Lindsay Lauck on April 29, 2020

A series of unprecedented challenges is forcing the auto industry to revolutionize its strategies, redefine goals, and adapt seemingly overnight. The digital transformation taking place, however, was long overdue. As dealers figure out how to retain business continuity...

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Staying Compliant While Working Remotely

by Dealertrack on April 28, 2020

Staying Compliant While Working Remotely The rapidly changing circumstances around the COVID-19 pandemic are forcing dealerships to adapt quickly. In areas where shelter-in-place or stay-at-home orders have led to closed showrooms, some dealership personnel have relocated to their home offices to continue their work. As deale...

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Making the Digital Shift to the New Business Environment

by Lindsay Lauck on April 27, 2020

Optimizing Technology, Tools, and Processes - An Interview with Matthew Hurst, Sr. Director of Client Services at Dealertrack DMS. As dealerships navigate the “new normal” under social distancing restrictions and safety regulations, the stark reality of reductions in staffing, fears of economic downturn, and even closures is starting...

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Strategies for Success: Four Opportunities Now and in the Future

by Lindsay Lauck on April 22, 2020

Dealers are all facing unique challenges with as many as 80% seeking federal financial assistance according to a recent Cox Auto survey¹. To help establish business continuity and identify key areas of opportunity for our partners, Dealertrack DMS Performance Manager, Gary Shirley, recently hosted a webinar series. The recording of the series is a...

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Virtual DMS Installations in the Reimagined Dealership Environment

by Lindsay Lauck on April 20, 2020

  Virtual Technology Transitions - An Interview with Susan Moll, Sr. Director of Implementations The recent restrictions, regulations, and safety measures sweeping the world are forcing dealerships—and the industries that support them—to rapidly innovate. The digital transformation taking place is literally bridging the digital...

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