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Hands-Off Tools for No-Contact Deals

by Dealertrack on July 2, 2020

As cities are “reopening” around the country, we see buyers returning cautiously, with just 2% of consumers considering things to be “back to normal” according to the Cox Automotive COVID-19 Consumer Impact Study (June 12-13, 2020). Only 20% of customers are comfortable resuming daily activities, which means that dealerships need to be proa...

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Leverage DMS Technology for Improved Human Resources

by Tyler Anderson on June 29, 2020

Technology and retail automotive are anything but static. In the first half of 2020, dealerships are facing constant changes and challenges thrown at them from nearly every angle. As Director of Business Development for Dealertrack DMS, it’s my role to find, vet, and craft strategic partnerships, solutions, and DMS integrations that offer a best-...

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Process & Efficiency: The Key to Profit & Success

by Randy Wilson on June 22, 2020

At the start of 2020, my team of Performance Managers had big goals and aspirations to bring our dealer partners up-to-speed on some of the new and exciting developments that would enhance Dealertrack’s Dealer Management System...

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3 Keys to Reimagining Your Dealership’s Back Office

by Dealertrack on June 19, 2020

Now is a great time to seek out time- and money-saving opportunities in every facet of your operation, including registration and title processing. Why? Because making your back-office processes more efficient can help address three key challenges that dealerships are facing today: slow cash flow, post-shutdown work backlogs, and untapped opportuni...

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Why Now is the Time for Auto Lenders to Go Digital

by Dealertrack on June 18, 2020

Over the past several years, the paperwork and manual processes for handling auto loans have been gradually giving way to technology-based processes. But this year has changed everything. In the wake of the COVID-19 pandemic, digital solutions have quickly moved from “nice to have” to “vital” for both dealers and lenders. Consumers have...

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Hiring for your Digital-forward Dealership

by Dealertrack on June 10, 2020

A version of this article originally appeared on Hireology here. BY BETH KEMPTON | HIREOLOGY Following widespread closures as a result of COVID-19 stay-at-home orders, dealerships across the country are gradually reopening as states...

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Reimagine Your Dealership Staff

by Lindsay Lauck on June 8, 2020

Dealerships across the country are beginning to reopen and emerge from shelter-at-home guidelines this June. And eager employees are looking to fill old positions in sales and service roles that may have been placed on furlough or operated in remote capacity. But, the return to the showroom won’t be as simple as flipping on the “Open” sign fo...

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Best Practices for Remote Signing

by Dealertrack on June 4, 2020

Dealerships have made impressive strides in responding to the restrictions imposed by stay-at-home orders and social distancing rules by adopting tools that allow them to work with customers remotely. One vital part of that process is remote contract review and signing. With a growing percentage of deals starting online, remote signing followed...

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The Dealertrack DMS Roadmap to Resilience

by Mandi Fang on May 27, 2020

By Mandi Fang Smart dealerships in 2019 had a strong focus on becoming more data-driven, utilizing their technology tools and processes to enhance their overall market strategy. But, data-driven dealerships don’t emerge overnight—or by accident. Dealer Principal Owners (DPOs) and General Managers (GMs) had to dive deep into their sys...

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Untapped Opportunities for More Efficient Deal Completion

by Dealertrack on May 26, 2020

An increasing number of dealers are adopting digital retailing tools to power the car buyer journey. Sharing inventory and starting deals online allows dealerships to expand their reach and customer base, which translates into year-over-year growth of out-of-state sales. As dealerships welcome these additional customers, they quickly discover th...

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Drive to Success: Resilience in a Post-COVID-19 World

by Lindsay Lauck on May 20, 2020

As America makes plans to go back to work in a post-lockdown society, it will be the automotive industry that leads the way. This week, as dealerships reopen their doors and more than one-hundred thousand automotive factory workers return to their jobs, the country will keep its collective fingers crossed in hopes that the economy will bounce back...

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