Becoming a Better Sales Coach

by Dealertrack on January 31, 2018

The author's views are entirely his or her own and may not always reflect the views of Dealertrack. By Tony Troussov, CSP™ When you think about the world of any manager, things change rather quickly.  In this competitive environment, talent development becomes much more important than ever before.  Driving better results...

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Three Ways to Protect Your Deals and Defend Your Dealership

by Dealertrack on August 13, 2016

Bring up the topic of compliance and many dealers feel a headache coming on. And for good reason.  With so many laws, regulations, and rules to contend with it’s easy for dealers to feel frustrated and confused. The trouble is that non-compliance can lead to thousands of dollars in fines, class-action penalties, and reputation damage. And...

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The Funnel is a Shot Glass

by Dealertrack on October 5, 2015

It seems that just yesterday, the most common way that people researched a car was to buy the neighborhood gearhead a six-pack. Or read a car magazine, one of those “New for …” special issues. Then they'd talk to friends, look at cars and, gradually, make a decision. That was yesterday, right? Back when the sales funnel meant s...

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