Sales and F&I
According to the J.D. Power 2015 U.S. Dealer Financing Satisfaction Study, overall dealer satisfaction scored 913 (out of 1,000) when using eContracting, compared to 856 when working with lenders who did not use that type of technology. The reason? Dealers are searching for higher levels of service centered around speed, convenience and efficiency.
With so much to contend with, it’s easy for dealers to feel frustrated about compliance. And while enlisting the help of qualified legal counsel is the best approach, there are a number of proactive and important steps dealers should take to guard against the threat of non-compliance.
Electronic contract funding is a perfect example of how technology is introducing new ways to be more efficient and accurate. Long the domain of the traditional sales and lending approach, today there's strong evidence that the shift to eContracting is accelerating, as dealers and lenders discover its effectiveness.
The best recognition a company can hope to receive is when it comes from the community it serves. And on that score, we are humbled and thrilled to have been honored with eight Dealers’ Choice Awards from Auto Dealer Monthly Magazine.
As car shoppers continue to prioritize online as the first step in their car shopping experience, it’s more important than ever for dealers to leverage digital retailing in their workflow solutions.
The media coverage of Dealertrack is heating up along with the summer weather. This month, several trade media publications, including Automotive News, SubPrime Auto Finance News, Used Car Dealer Magazine and P&A Magazine, feature Dealertrack.
Dealertrack experts, product managers and thought leaders have been in the media spotlight the past few weeks, talking about topics that range from the subprime market to summer selling trends, F&I products and more.
With the automotive retail world talking about the subprime market, who better than Dealertrack to weigh in with some experience, facts and data? Our Co-President Raj Sundaram recently examined the state of subprime lending in a commentary published by Auto News.
Not using proper digital retailing tools is a bit like leaving a customer standing, unattended, in your showroom. There’s no connection made with a serious car shopper, and that frustrates customers, hurts sales and ruins satisfaction scores.
The FTC today announced Operation Rush Control, an ongoing 32-partner law enforcement sweep against deceptive auto dealer practices, including both civil and criminal actions. To date, 252 cases have been brought in the U.S. and Canada.