Sales and F&I
With all the focus on how automotive retail is changing, it can be easy to forget just how much fun cars can be, and how the summer time is a time for classic cars, road trips and cruising.
Pikachu -- as in Augmented Reality -- may be coming to showrooms soon to help dealers create a more interactive, effective and personal sales experience.
Mobile. Does it fit in the dealership showroom? The short answer is yes. And if you’ve not integrated mobile devices throughout your sales showroom experience, consider the overwhelming amount of data that points you in that direction...
It’s not too often we get to take a look inside the motivations and rationale of an industry pioneer, but when we do, it can be illuminating, inspiring and thought-provoking.
If the future of the F&I office includes electronic contracting, that future is, well, happening right about now thanks in part to a new partnership between Dealertrack and CRIF Lending Solutions.
Check out some good advice from the website experts at Dealer.com about how to meet the needs of today's mobile-oriented online shoppers and avoid the static brochure blues.
When it comes to the future of car buying, the most compelling change may not be happening in the showroom choosing a vehicle, but during the F&I conversation. Check out this video segment featuring Mike Burgiss on CBT.
Thinking about the future of car sales? Start by controlling the online to in-store process that aligns with modern shopper expectations, and delivers efficiency across all aspects of the deal.
The good news? You just sold a car. The bad news? Your team spent three hours turning a willing customer into an angry buyer. Here's how digital retailing can help make the process happy, from start to finish.
A salesperson knows when his customer is close to a deal by being aware of unspoken signals, and it’s the same for the digital experience: A person shopping for a car creates “digital” body language that a sales consultant can use to assess their readiness to buy.