Sales and F&I
When it comes to the future of car buying, the most compelling change may not be happening in the showroom choosing a vehicle, but during the F&I conversation. Check out this video segment featuring Mike Burgiss on CBT.
Thinking about the future of car sales? Start by controlling the online to in-store process that aligns with modern shopper expectations, and delivers efficiency across all aspects of the deal.
The good news? You just sold a car. The bad news? Your team spent three hours turning a willing customer into an angry buyer. Here's how digital retailing can help make the process happy, from start to finish.
A salesperson knows when his customer is close to a deal by being aware of unspoken signals, and it’s the same for the digital experience: A person shopping for a car creates “digital” body language that a sales consultant can use to assess their readiness to buy.
After three days of automotive retail at its finest, NADA 2016 is over. All in all, it was a spectacular way to celebrate the business of selling cars.
Day One at NADA is about renewing old friendships, making new connections, and saying thank you!
For 20 years, Mike Burgiss has been focused on providing dealers with the online tools necessary to win in their retail businesses. Click here to learn more about his experience, insights, and views into coming retail trends and best practices.
The impact Millennials are having on the automotive retail space is coming into sharp focus, thanks to a series of data points released recently by Dealertrack. Check out the story here, from Automotive News.
Mobile technology has changed the world, right down to how we market and sell vehicles. In fact, there are at least three ways that the world of mobile has already and forever changed the way you do things at the dealership.
Our recent workshops at Digital Dealer 20 were chock-full of interested automotive professionals asking questions about and debating best practices around digital retailing -- and the online to in-store transition. Check out the most common questions, here.