A salesperson knows when his customer is close to a deal by being aware of unspoken signals, and it’s the same for the digital experience: A person shopping for a car creates “digital” body language that a sales consultant can use to assess their readiness to buy.
Thought Leader Series: Five Questions with Mike Burgiss
For 20 years, Mike Burgiss has been focused on providing dealers with the online tools necessary to win in their retail businesses. Click here to learn more about his experience, insights, and views into coming retail trends and best practices.
Why Successful Dealerships Don’t Fumble the Online to In-Store Hand-off
From powerful online tools such as credit apps and trade-in assessments to the showroom, today’s customers expect a seamless transition to a satisfying vehicle sale.
Cox Automotive Trio Recognized Among Leading Women in North American Auto Industry by Automotive News
Cox Automotive’s commitment to creating a culture built upon courageous leadership, innovation and growth was recently recognized by Automotive News as it named three company leaders to its list of 100 Leading Women in the North American Auto Industry.
A Look Back at Digital Dealer 19: Top Trends and Thought Starters
The recently concluded Digital Dealer Conference in Las Vegas featured an agenda that all but guaranteed full notebooks and bright ideas about best practices. Here’s a few headlines that we noticed during the sessions…
Cox Automotive Opening New Doors to Clients, Team Members and Auto Industry with Completion of Acquisition of Dealertrack
Strengthens pro-industry organization offering comprehensive, open-choice solutions that drive efficiency and deliver greater value to consumers, dealers, lenders and manufacturers.
Dealertrack Completes Sale of Inventory+ Business to DealerSocket
ealertrack Technologies (Nasdaq: TRAK) today announced that it has completed the sale of its Inventory+ business to DealerSocket, Inc. in an all-cash transaction for approximately $55 million.
J.D. Power: Dealers are willing to pay more for better service and greater efficiency from lenders
According to the J.D. Power 2015 U.S. Dealer Financing Satisfaction Study, overall dealer satisfaction scored 913 (out of 1,000) when using eContracting, compared to 856 when working with lenders who did not use that type of technology. The reason? Dealers are searching for higher levels of service centered around speed, convenience and efficiency.
eContracting on the rise: Dealers and lenders shift to a faster, more convenient approach
Electronic contract funding is a perfect example of how technology is introducing new ways to be more efficient and accurate. Long the domain of the traditional sales and lending approach, today there’s strong evidence that the shift to eContracting is accelerating, as dealers and lenders discover its effectiveness.
Dealer’s choice awards: Thank you, eight times over
The best recognition a company can hope to receive is when it comes from the community it serves. And on that score, we are humbled and thrilled to have been honored with eight Dealers’ Choice Awards from Auto Dealer Monthly Magazine.
Dealertrack’s Raj Sundaram examines the subprime lending market
With the automotive retail world talking about the subprime market, who better than Dealertrack to weigh in with some experience, facts and data? Our Co-President Raj Sundaram recently examined the state of subprime lending in a commentary published by Auto News.
Top 3 online to in-store mistakes–and how to avoid them
Not using proper digital retailing tools is a bit like leaving a customer standing, unattended, in your showroom. There’s no connection made with a serious car shopper, and that frustrates customers, hurts sales and ruins satisfaction scores.