Andy Mayers, Dealertrack Lender Solutions strategist, recently participated in a panel discussion at retail banking industry event CBA Live. The conversation focused on dealer motivations, eContracting, operational efficiencies and internal dealer issues. From the…
Keeping Aftermarket Products In Line: F&I Compliance Tip
Aftermarket products are important to dealerships’ bottom line. Recent NADA research has shown that 50 percent of profits for the average dealership come from the sale of aftermarket products. A majority of these profits…
Monitor Dealership Activity: F&I Compliance Tip
One of the biggest threats to dealership compliance is inside the showroom. That’s right: your employees. Some studies claim that a majority of data breaches are caused by workers, a sobering statistic that may…
The Three Pillars of eContracting
As more millennials become car buyers & demand a better online and in-store shopping experience, now is the time to dealers to streamline the F&I process.
F&I – Don’t Keep It a Secret
According to the inaugural Car Buyer Journey study commissioned by Autotrader and conducted by HIS Automotive, as of 2016, more than 60% of the car buying process happens online today. For many people, the entire car shopping process, minus the test drive, happens online as the millennial generation is placing more emphasis on digital communication.
At-A-Glance: eMenu for iPad®
Let’s face it: Paper menus just don’t work well in an interactive and tablet-friendly world. Learn how you can leverage mobile technology to create a more comfortable and consultative experience,
Sell Millennials on the Dealership Experience
Good news! There’s a generation of digitally savvy people getting ready to buy cars – and lots of ’em. That sounds like a pleasure cruise of sales opportunities, right? But there’s a catch: they’re a demanding bunch with specific ideas about how the transaction should unfold.
Millennials Flex Their Purchase Power
With every promotion or newly minted job, Millennial spending power is growing. And while it’s true that the “digital native generation” is changing the experience of car shopping, what’s perhaps even more influential is their impact on the auto finance market.
Millennials are Making the Online and In-Store Connection a Reality
As technology has enabled consumers, Millennials — the first true “digital native generation” –- are using it to drive widespread change throughout the automotive retail industry.
Dealertrack Cuts the Ribbon on New Headquarters
From the way it stands to how it symbolizes the strength of the brand and our principles of innovation and community…we’re quite proud of our new HQ.
The Three Laws of a Connected and Deal-Centric Retail Workflow
Just when we think there’s a clear path to follow, we realize that each customer navigates through the buyer’s journey differently – and so does each dealership. The key is to create a flexible, deal-centric approach that improves the buyer experience and increases profitability.
Make the Most of Your Sales Event: Three Workflow Tips for a Busy Holiday Weekend
A typical holiday weekend can make up a big part of monthly sales, thanks to great deals and extra time for customers to shop. As such, it’s a perfect time to fine tune your showroom workflow.
