Transforming Automotive Retail
Digital Retailing: Five Questions with Mike Burgiss
Registration and Titling: Five Questions with William Rountree
In terms of compliance, saving pencils matters because it guards against misunderstanding and is helpful in terms of showing an auditor, regulator, or plaintiff’s attorney how a deal progressed.
In order to maintain compliance, dealership management must be prepared and proactive, with comprehensive training and real-time monitoring.
Consistency is the key to creating the type of experience that meets compliance standards and helps to create an environment of trust and credibility.
An “adverse action” is, basically, a refusal to grant credit, the termination of an account, or the changing of an account's terms in a manner unfavorable to the consumer -- such as unwinding a spot delivery contract.
Designed to prevent your dealership from becoming a victim of identity fraud, the “Red Flags Rule” requires your dealership to develop and implement a program to detect, prevent, and mitigate identity theft.