Your service department is quickly becoming the next great frontier for mobile technology, thanks to innovations like mobile-friendly multi-point inspection tools. Make sure your service bays are delivering a customer experience that helps to create happy, and loyal, customers.
Presidents’ Day Weekend is almost here, and with it more shoppers are sure to visit your showroom. Are you ready? Dealertrack experts weigh in on the three things that matter most:Saving time, creating engagement and ensuring compliance.
Compliance with Federal advertising mandates has become one of the most complex and serious challenges facing dealers today. You can increase your understanding of these ever-changing rules and enforcement actions by attending Dealertrack’s free compliance webinar on February 12 at 2:00 p.m. ET..
In case you didn't attend, or want to relive the experience, Dealertrack presents NADA 2015 -- in video. On display are three days of automotive insights seen through the lens of attendees at our booth and interviews with some of our top executives. There's also a peek at our annual Client Appreciation Party -- this year at AT&T Park.
After three days of automotive retail at its finest, NADA 2015 is over. Our own Mark O'Neil summed it up best: “The significance of the show? It’s to be able to actually show the power of coming together and delivering on a unified solution that’s going to help the auto retailer transform the way they engage with their consumer.”
If Day One was a celebration of our transformation into a new Dealertrack, then Day Two was about the difference we make to our clients and the spirit of innovation that drives the development of our products and services...
...It certainly means that Dealertrack products and services make selling cars easier than ever – which is why our booth at NADA 2015 is so crowded...
As far as debuts go, this one was special. And by debuts, I mean us. Dealertrack. Here we are on the first day of NADA 2015 and it felt like it was the first time the new Dealertrack had been unveiled. Like a new model car, today we pulled back the curtain to show how we were transforming automotive retail, and people cheered.
If your dealership management is feeling anxious about new federal mandates under the national Affordable Care Act, or “Obamacare,” you’re not alone. The Act goes into effect in 2015, and requires employers to offer health coverage to all full-time employees. If they don’t, they could face fines of as much as $3,000 per employee.
The good news is that your payroll team doesn’t have to go it alone. We’re handling things on our end with our dealer management system (DMS) to make complying with the Act a smoother and easier process.
It's that time of year again, when your dealer principal or CPA requires a 'firm' parts inventory count for tax and factory filing purposes. If you dread the event, you’re not alone. But, it doesn’t have to be that hard. If you put several steps in place throughout the year to improve consistency and better secure your parts asset, you will minimize variances, risk of theft, and dread of the annual inventory. Industry Consultant Mike Nicholes recommends every dealership put three steps in place to ensure a smoother annual parts inventory.
Dealertrack’s Credit Application Network reached 1,500 lender partners earlier this month, and while the number itself is notable by its sheer size (largest in the industry), what makes it so much more powerful is the quality of each member and what that means to the more than 20,000 dealers connected in the United States to the network. From small credit unions to the largest indirect auto lenders in the market, Dealertrack’s network of lenders help dealerships create stories that end in cars sold and happy customers.
The CPO Conference, as part of Used Car Week in Las Vegas, was buzzing with industry executives, analysts and dealers looking to gain insight into how to benefit from and leverage the fastest growing sector in automotive retail. Read about what was being said at the event.
The time for an annual parts inventory is upon us. Is your team prepared? As parts managers everywhere get revved up for the process, we thought we’d take some time to talk with Mike Romig, Parts Director for the Kendall Automotive Group. Mike’s been dealing parts for 35 years – 14 of that with Kendall – and he currently oversees an extensive parts inventory across 18 dealerships. The challenges of constantly changing OEM requirements, staff turn-over, and managing numerous stores across three states, keep him on his toes. Read about how he comes out on top.
Today’s digital tools and systems can have unintended consequences: they don’t integrate well, forcing staff to log into multiple systems, and restrict a dealer’s ability to address what’s most important to their business—people. It’s an ailment called “desktop detainment,” where staff is tied to their desks completing simple deal related tasks. That’s not the intended result of good technology. The right kind of technology is Mobile-capable and fully integrated, allowing employees to be agile and accomplish their tasks in a fast-paced, ever-changing environment.
When Hurricane Sandy slammed into New Jersey, Global Auto Mall in North Plainfield went dark. With no electricity, no heat and a skeleton crew for 13 days, the dealership was prepared and managed to stay open and continue selling cars. How’d they do it? With plenty of generators and a cloud-based DMS that allowed them to access all of their dealership data. General Sales Manager Rich Locurto talks with Dealertrack about the experience and lessons learned.